Booking fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Booking fees vary depending on:
|Change made on airfrance.be Self Service Kiosk||Change made or a at an Air France airport counter||Change made by phone or at an Air France ticket office||Change made for a group|
|Ticket purchased on airfrance.be or at an Air France (ticket office)||No booking fees||15 €||15 €||15 €|
|Ticket purchased on a third party site or travel agency||No booking fees||30 €||30 €||30 €|
|Refund requested on airfrance.be||Refund requested by phone or at an Air France ticket office||Refund requested for a group|
|Ticket purchased on airfrance.be or at an Air France (ticket office)||No booking fees *||20 €||20 €|
|Ticket purchased on a third party site or travel agency||Refund request to be completed through the third-party website or travel agency used to purchase the ticket*|
* Travel agencies set and apply their own booking fees for changes to and refunds for Air France tickets. These fees therefore vary by agency.